Frequently Asked Questions

When is the best time of year for cycling in Mallorca?

Spring (March-May) and Autumn (September-October) offer ideal cycling conditions in Mallorca, with pleasant temperatures and fewer crowds.
What type of clothing and equipment should I bring for my rides in Mallorca?

For cycling in Mallorca, especially during spring and autumn, pack layers to adapt to changing conditions. Essential clothing and equipment includes: Cycling jerseys and shorts: Moisture-wicking fabrics are key. Lightweight windproof/waterproof jacket: For descents and unexpected showers. Cycling gloves and socks: For comfort and protection. Cycling shoes and helmet: Safety first! Sunglasses and sunscreen: Protect yourself from the strong Mallorcan sun. Spare inner tubes, pump, and multi-tool: For minor repairs. GPS or cycling computer: For navigation. Water bottles or hydration pack: Stay hydrated. Depending on the time of year, consider adding arm/leg warmers or a thermal base layer.
Do you offer airport transfer services?

Las preguntas frecuentes se pueden agregar a cualquier página de tu sitio y también a tu app móvil de Wix, para que los miembros puedan verlas desde cualquier dispositivo.
Do you have guides who speak different languages?

Las preguntas frecuentes se pueden agregar a cualquier página de tu sitio y también a tu app móvil de Wix, para que los miembros puedan verlas desde cualquier dispositivo.
What are your cancellation policies?

You can see our cancellation policy here
Do you accept credit cards?

Las preguntas frecuentes se pueden agregar a cualquier página de tu sitio y también a tu app móvil de Wix, para que los miembros puedan verlas desde cualquier dispositivo.
What kind of services does Rad Vélo Mallorca offer?

We offer a comprehensive range of cycling services, including: High-end bike rentals: We provide a selection of top-quality road bikes to suit various needs. VIP cycling experiences: Tailored rides and tours designed for a premium cycling adventure. Second-hand bike sales: Opportunities to purchase quality pre-owned bicycles. Guided rides and training camps: We organise guided tours and training camps for all levels.
Where is the Rad Vélo shop/experience center located?

Las preguntas frecuentes son una excelente manera de ayudar a los visitantes del sitio a encontrar respuestas rápidas a preguntas comunes sobre tu negocio y crear una mejor experiencia de navegación.
What sets Rad Vélo apart from other cycling centers in Mallorca?

We distinguish ourselves through a commitment to personalised, premium cycling experiences. We focus on: Expertly curated experiences: We go beyond simple rentals, offering meticulously planned routes and bespoke VIP cycling experiences that showcase the best of Mallorca. High-quality equipment: Our fleet comprises top-tier road bikes, ensuring optimal performance and comfort. Personalised service: We tailor our services to individual needs, whether it's a specific route, training advice, or equipment selection. Deep local knowledge: Our team's intimate understanding of Mallorca's cycling routes and conditions allows us to provide invaluable insights and support. A passion for cycling: We're not just a business; we're a team of cycling enthusiasts dedicated to sharing our love for the sport and the island.
Does Rad Vélo offer services for cyclist of all levels?

Yes, Rad Vélo caters to cyclists of all levels. From leisurely rides along scenic coastal routes to challenging climbs in the Tramuntana mountains, we offer experiences tailored to your ability and preferences. Whether you're a beginner looking to explore Mallorca on two wheels or a seasoned cyclist preparing for a long distance, we have the perfect ride for you.
How can I contact Rad Vélo for more information or to make a booking?

You can easily contact Rad Vélo through several channels: Email: Send your inquiries or booking requests to hello@radvelomallorca.com. Website: Visit our website, www.radvelomallorca.com, for detailed information and contact forms. In Person: Our location is Carrer de la Goleta, 4, Platja de Palma, 07610 Can Pastilla, Illes Balears, Spain.
What type of bikes are available for hire?

Para agregar una nueva pregunta frecuente, sigue estos pasos: 1. Administra las preguntas frecuentes desde el panel de control o el Editor. 2. Agrega una nueva pregunta y respuesta. 3. Asigna la nueva pregunta a una categoría. 4. Guarda y publica los cambios. En cualquier momento puedes volver y editar tus preguntas frecuentes.
How do I book a hire bike?

Booking a hire bike with Rad Vélo is simple: Visit our website: Go to www.radvelomallorca.com and navigate to the "Bike Hire" section. Choose your dates: Select your desired rental period. Select your bike: Choose the bike model and size that best suits your needs. Complete the booking form: Provide your details and any additional requirements. Confirm your booking: Follow the prompts to complete your payment and receive your booking confirmation. Alternatively, you can contact us directly via email at hello@radvelomallorca.com or visit our location to book in person.
What's included in the bike hire (helmet, repair kit, etc.)?

Our bike hire package includes: The selected high-performance road bike. A helmet for your safety. A repair kit with essential tools and spare inner tube. A pump. A lock.
What are the bike hire rates?

Las preguntas frecuentes se pueden agregar a cualquier página de tu sitio y también a tu app móvil de Wix, para que los miembros puedan verlas desde cualquier dispositivo.
Do you offer bike hire for large groups?

Yes, Rad Vélo accommodates large group bike hire. We recommend contacting us in advance to ensure availability and to discuss your specific requirements. We can tailor packages to suit your group's needs and provide support for your cycling adventure.
Can I collect and return the bike at different locations?

Yes, Rad Vélo offers flexible collection and return options. Please contact us in advance to discuss your specific needs and we will do our best to accommodate your request. Additional fees may apply depending on the locations.
What should I do if I have a problem with the bike during the hire?

If you experience any issues with your hired bike, please follow these steps: Safety first: If possible, safely pull over to the side of the road. Assess the problem: Determine the nature of the issue. Contact us immediately: Call or email us at hello@radvelomallorca.com to report the problem. Follow our instructions: We will provide guidance on how to proceed, whether it's a minor repair you can handle or if we need to arrange a replacement or assistance. If you are unable to contact us: and the problem is a flat tyre, use the included repair kit, if you are unable to fix the puncture, try to find a local bike shop. We're here to support you throughout your ride and ensure a smooth experience.
What types of VIP cycling experiences do you offer?

Las preguntas frecuentes se pueden agregar a cualquier página de tu sitio y también a tu app móvil de Wix, para que los miembros puedan verlas desde cualquier dispositivo.
What are the difficulty levels of the routes and camps?

Las preguntas frecuentes se pueden agregar a cualquier página de tu sitio y también a tu app móvil de Wix, para que los miembros puedan verlas desde cualquier dispositivo.
What does a training camp include?

Las preguntas frecuentes se pueden agregar a cualquier página de tu sitio y también a tu app móvil de Wix, para que los miembros puedan verlas desde cualquier dispositivo.
Can I customise my cycling experience or camp?

Las preguntas frecuentes se pueden agregar a cualquier página de tu sitio y también a tu app móvil de Wix, para que los miembros puedan verlas desde cualquier dispositivo.
Do I need to bring my own bike for the camps?

Las preguntas frecuentes se pueden agregar a cualquier página de tu sitio y también a tu app móvil de Wix, para que los miembros puedan verlas desde cualquier dispositivo.
What kind of support do you offer during the routes and camps?

Las preguntas frecuentes se pueden agregar a cualquier página de tu sitio y también a tu app móvil de Wix, para que los miembros puedan verlas desde cualquier dispositivo.
How do I book a cycling experience or a camp?

Las preguntas frecuentes se pueden agregar a cualquier página de tu sitio y también a tu app móvil de Wix, para que los miembros puedan verlas desde cualquier dispositivo.
What type of second-hand bikes do you sell?

Rad Vélo offers a selection of quality, pre-owned road bikes. Our inventory typically includes: Well-maintained road bikes: From reputable brands, ensuring reliability and performance. Various sizes and models: Catering to different rider preferences and needs. Bikes inspected by our mechanics: Ensuring they meet our high standards for safety and functionality.
How can I view the available second-hand bikes?

To view our available second-hand bikes: Visit our shop: Come to our location at Carrer de la Goleta, 4, Platja de Palma, 07610 Can Pastilla, Illes Balears, Spain, where you can see the bikes in person. Contact us: Email us at hello@radvelomallorca.com, and we can provide you with current listings and photos. Check our website: From time to time we will upload our available bikes to our website, please check the second hand section.
Do you offer a warranty on second-hand bikes?

We offer a limited warranty on our second-hand bikes, providing peace of mind with your purchase. 1 The specifics of the warranty, including its duration and coverage, will vary depending on the bike's age and condition. We encourage you to contact us or visit our shop for detailed information on the warranty offered for a particular bike.
How do I purchase a second-hand bike?

Purchasing a second-hand bike from Rad Vélo is straightforward: View the bike: Either visit our shop to inspect the bike in person or review the listings and photos we provide. Ask questions: Don't hesitate to ask us about the bike's history, condition, and any specific details you'd like to know. Test ride: If possible, take the bike for a test ride to ensure it's a good fit for you. Confirm the purchase: Once you're satisfied, confirm your intent to purchase with our staff. Complete the payment: We'll guide you through the payment process, which may include cash, card, or bank transfer. Receive your bike: After payment, you'll receive your newly acquired second-hand bike and any relevant documentation.